Research IT

provides research data and computing technologies, consulting, and community for the UC Berkeley campus. Our goal is to advance research through IT innovation.

Status and Service Updates

Wed, 11/26 - Thurs, 11/27: No office hours during Thanksgiving Break

Due to the Thanksgiving holiday, we will not be holding office hours on Wed, 11/26 or Thurs, 11/27. Thursday and Friday are university holidays so we will be limited in our responses until we resume service on Monday, 12/1. Please contact us by e-mail in the meantime.

Mon, 10/27: Scratch File System Back Online

We have restored the scratch file system, and it is online now. However, this issue might occur again, so we will continue to work with our vendor, DDN, and the datacenter team to find a permanent solution. We appreciate your patience.

Mon, 10/27: Savio Scratch File System Down

The scratch file system is not accessible due to a power issue affecting one of the racks. The problem causes a significant loss of power to scratch file system controllers, and this has been happening intermittently over the last few weeks. User jobs running in these circumstances might have failed, or scratch I/O might have paused during the time scratch is inaccessible. After investigating with the help of our vendor, DDN, hardware issues have been ruled out. We are working closely with the data center team (DC) to investigate the root cause of the issue and implement measures to prevent it from happening repeatedly. We will provide an update once the investigation is complete.

View all status and service updates

News Articles

Introduction to Amazon Web Services

June 16, 2021

Introduction to Amazon Web Services
Wednesday, June 16, 2021
10:00-11:30am via Zoom (we will send the Zoom info after you register)

Research IT and the Lawrence Berkeley National Lab are partnering to provide this 90 minute general...Read more about Introduction to Amazon Web Services

Introducing Research IT’s New Documentation Website

May 12, 2021

Research IT is excited to introduce our new documentation website! Our expert consultants from various backgrounds have collaborated to provide helpful and accessible documentation...Read more about Introducing Research IT’s New Documentation Website

Open OnDemand is now available!

May 8, 2021

We are pleased to announce the release and support of Open OnDemand on the Savio supercluster. OnDemand provides a web-based approach for easy access to our HPC infrastructure. With OnDemand, you can upload and download files, create, edit, submit, and monitor jobs and connect

...Read more about Open OnDemand is now available!