Research IT

provides research data and computing technologies, consulting, and community for the UC Berkeley campus. Our goal is to advance research through IT innovation.

Status and Service Updates

Wed, 11/26 - Thurs, 11/27: No office hours during Thanksgiving Break

Due to the Thanksgiving holiday, we will not be holding office hours on Wed, 11/26 or Thurs, 11/27. Thursday and Friday are university holidays so we will be limited in our responses until we resume service on Monday, 12/1. Please contact us by e-mail in the meantime.

Mon, 10/27: Scratch File System Back Online

We have restored the scratch file system, and it is online now. However, this issue might occur again, so we will continue to work with our vendor, DDN, and the datacenter team to find a permanent solution. We appreciate your patience.

Mon, 10/27: Savio Scratch File System Down

The scratch file system is not accessible due to a power issue affecting one of the racks. The problem causes a significant loss of power to scratch file system controllers, and this has been happening intermittently over the last few weeks. User jobs running in these circumstances might have failed, or scratch I/O might have paused during the time scratch is inaccessible. After investigating with the help of our vendor, DDN, hardware issues have been ruled out. We are working closely with the data center team (DC) to investigate the root cause of the issue and implement measures to prevent it from happening repeatedly. We will provide an update once the investigation is complete.

View all status and service updates

News Articles

Debunk with Empathy: A New Book on How We Should Talk About Health

February 12, 2025

How do you talk to a loved one about vaccines without it spiraling into an argument? What do you say when a parent insists on a remedy passed down for generations, but you’re unsure if it actually works?

These are the kinds of conversations...Read more about Debunk with Empathy: A New Book on How We Should Talk About Health

February Spring 2025 Newsletter

February 6, 2025

Welcome to this special Spring 2025 issue of UC Berkeley's Research IT newsletter. Coinciding with Valentine’s Day, next week is Love Data Week

which is...Read more about February Spring 2025 Newsletter

Berkeley Research IT Team Develops Innovative AI Solution for Researchers

January 30, 2025

Berkeley’s Research IT team has introduced a new AI-powered chatbot designed to assist researchers in navigating the complex Savio supercomputer system, enhancing usability and accessibility across UC Berkeley’s research landscape. This collaborative development...Read more about Berkeley Research IT Team Develops Innovative AI Solution for Researchers