Research IT

provides research data and computing technologies, consulting, and community for the UC Berkeley campus. Our goal is to advance research through IT innovation.

Status and Service Updates

Wed, 11/26 - Thurs, 11/27: No office hours during Thanksgiving Break

Due to the Thanksgiving holiday, we will not be holding office hours on Wed, 11/26 or Thurs, 11/27. Thursday and Friday are university holidays so we will be limited in our responses until we resume service on Monday, 12/1. Please contact us by e-mail in the meantime.

Mon, 10/27: Scratch File System Back Online

We have restored the scratch file system, and it is online now. However, this issue might occur again, so we will continue to work with our vendor, DDN, and the datacenter team to find a permanent solution. We appreciate your patience.

Mon, 10/27: Savio Scratch File System Down

The scratch file system is not accessible due to a power issue affecting one of the racks. The problem causes a significant loss of power to scratch file system controllers, and this has been happening intermittently over the last few weeks. User jobs running in these circumstances might have failed, or scratch I/O might have paused during the time scratch is inaccessible. After investigating with the help of our vendor, DDN, hardware issues have been ruled out. We are working closely with the data center team (DC) to investigate the root cause of the issue and implement measures to prevent it from happening repeatedly. We will provide an update once the investigation is complete.

View all status and service updates

News Articles

Improving campus services for working with sensitive data

December 3, 2018

Amy Neeser co-authored this post with Chris Hoffman

Increasingly, researchers in a wide range of fields at UC Berkeley are applying novel data science approaches to very large sensitive and restricted data sets. Working closely with

...Read more about Improving campus services for working with sensitive data