Research IT

provides research data and computing technologies, consulting, and community for the UC Berkeley campus. Our goal is to advance research through IT innovation.

Status and Service Updates

Mon, 10/27: Scratch File System Back Online

We have restored the scratch file system, and it is online now. However, this issue might occur again, so we will continue to work with our vendor, DDN, and the datacenter team to find a permanent solution. We appreciate your patience.

Mon, 10/27: Savio Scratch File System Down

The scratch file system is not accessible due to a power issue affecting one of the racks. The problem causes a significant loss of power to scratch file system controllers, and this has been happening intermittently over the last few weeks. User jobs running in these circumstances might have failed, or scratch I/O might have paused during the time scratch is inaccessible. After investigating with the help of our vendor, DDN, hardware issues have been ruled out. We are working closely with the data center team (DC) to investigate the root cause of the issue and implement measures to prevent it from happening repeatedly. We will provide an update once the investigation is complete.

Mon, 10/6 & Wed, 10/8: Savio IDM will undergo brief maintenance

The Identity Management Team has planned maintenance this week on Monday, 6th October, and Wednesday, 8th October, from 4 pm to 7 pm. A brief interruption to identity services, particularly those related to Shibboleth, Grouper, identity linking, password reset, group creation, and RADIUS, is expected. Savio/Vector users may experience delays when logging in to the terminal and the OOD web portal during the maintenance window. We will keep you updated on the status if anything changes.

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