Research IT

provides research data and computing technologies, consulting, and community for the UC Berkeley campus. Our goal is to advance research through IT innovation.

Status and Service Updates

Wed, 11/26 - Thurs, 11/27: No office hours during Thanksgiving Break

Due to the Thanksgiving holiday, we will not be holding office hours on Wed, 11/26 or Thurs, 11/27. Thursday and Friday are university holidays so we will be limited in our responses until we resume service on Monday, 12/1. Please contact us by e-mail in the meantime.

Mon, 10/27: Scratch File System Back Online

We have restored the scratch file system, and it is online now. However, this issue might occur again, so we will continue to work with our vendor, DDN, and the datacenter team to find a permanent solution. We appreciate your patience.

Mon, 10/27: Savio Scratch File System Down

The scratch file system is not accessible due to a power issue affecting one of the racks. The problem causes a significant loss of power to scratch file system controllers, and this has been happening intermittently over the last few weeks. User jobs running in these circumstances might have failed, or scratch I/O might have paused during the time scratch is inaccessible. After investigating with the help of our vendor, DDN, hardware issues have been ruled out. We are working closely with the data center team (DC) to investigate the root cause of the issue and implement measures to prevent it from happening repeatedly. We will provide an update once the investigation is complete.

View all status and service updates

News Articles

One IT Summit June 25th

June 19, 2014

The One IT Summit is a forum for UC Berkeley IT staff and teams to network, share their work, highlight new technology and provide status on key initiatives. Please join us on Wednesday, June 25th, 8:30 AM - 2 PM AT Memorial Stadium Field, Club Level.

Research IT team members will be...Read more about One IT Summit June 25th

Research IT contributes to Digital Humanities Summer Institute

June 12, 2014

Twelve faculty members, graduate students, and staff from UC Berkeley joined 600 colleagues from around the world for the 2014 Digital Humanities Summer Institute (DHSI) at the University of Victoria in British Columbia. While individual faculty members and students have attended DHSI in the...Read more about Research IT contributes to Digital Humanities Summer Institute